Eugene Torres Recent Comments. Ultimate Guitar Customer Support Here you can find answers to frequently asked questions and contact Ultimate Guitar customer service to get personalized help and suggest improvements. they charged me $15. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Do you have something to say about Guitar Center? more for it. My original sales associate had been off by two letters. Guitar Center is ranked 26 out of 205 in Music stores category. You can also call Gibson Brands, Inc. Search job openings, see if they fit - company salaries, reviews, and more posted by Guitar Center employees. 50% off. For Seth Kellogg, a repair tech at Guitar Center in Boston, Mass., who has played bass and guitar for more than 20 years, gig leave was a big reason for choosing Guitar Center. The best way for consumers to protect themselves against fraud is to purchase your guitar from an authorized dealer, or consult one in advance. We have also included the Guitar Center customer service contacts, such as the Guitar Center customer service â¦ Discuss the issues you have had with Guitar Center and work with their customer service team to find a resolution. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Jonnie Wright is a customer service evaluator and trainer, professional secret shopper, marketing strategist and host of The Unsecret Shopper Radio Show, Saturday mornings 8-9am, on 1350, KRNT. AUTHORIZED SERVICE CENTER TRAINING VIDEO. By clicking Submit you are agreeing to the Complaints Boardâs Terms and Conditions. Guitar Center you really should make your customer service helpline much better if you want loyal consumers buying yoir products.. Read full review I've bought a â¦ Contact Us Our knowledgeable staff and service team would love to help with any questions or problems you may have. The Guitar Center is also the largest direct response retailer of musical instruments in the United States through its wholly owned subsidiary, Musician's Friend, Inc. ForLocations, The World's Best For Customer Service Info. Testimonials "Thank you for the guitars, I think that everyone should play. See All Photos See All. ForLocations, The World's Best For Store Locations and Hours. - Student, 8th Grade, Sacred Heart School, Lynn, MA I have complained but all I get back is see your store.They are the ones who ripped me off! There is only 1 way to get customer help from them. You can also call Gibson Brands, Inc. This is the second and last time that I or any of my friends will ever step foot in any Guitar Center. He said he would "look into it". QUICK REFERENCE: SPECS, PARTS & TOOLS. Find out how to get your instrument serviced or repaired at an Authorized Service Center in the US or Canada. So on 4/17 i dropped my guitar off at Guitar Center (Gainesville, Fl) to get the 5 position blade switch replaced, full intonation and the bridge calibrated.Today almost 3 weeks later (5/5) I go pick it up because no work has been done to it and in the 3 weeks not once did Guitar Center call me to let me know the status of my guitar. Lead Customer Service Associate hourly pay at Guitar Center can range from $11 - $18. Guitar Center Customer Services & Support Salaries 1,719 salaries (for 441 job titles) Updated Nov 17, 2020 1,719 Guitar Center employees have shared their salaries on Glassdoor. I haven't heard back and it is three days later. The typical Guitar Center Lead Customer Service Associate makes $14 per hour. Guitar Customer Service at 1-800-444-2766 for any inquiries or advice. Hundreds of guitars and incredible customer service. Guitar Center Photos + Add Photo. Initial Guitar Center complaints should be directed to their team directly. Access our contact information here. For priority service, a toll-free phone line (1.800.856.9801) and e-mail address (firstname.lastname@example.org) have been established so that Custom Shop customers can easily contact Fender Custom Care.Our Custom Care SM staff will respond to inquiries on a priority basis during standard business hours (8:00 a.m. to 5:00 p.m. Mountain Standard Time, Monday through Friday). Guitar Center Contacts (added by the user) Edina, MN, United States. Discover the sound of Fender, the spirit of rock-n-roll since 1946. Subscribe to our newsletter: When they finally got it the gig bag was dirty as if it was laying on the floor somewhere. I work at a school and have been trying to place an order for 3 mics and 3 mic cables. Right now I have never hated a company more than GC!! Average Guitar Center Customer Service Manager hourly pay in the United States is approximately $14.17, which meets the national average. I gave him the name and associates number on the receipt. I ordered a Drum Set and the order was cancelled without my knowledge or consent. Final Thoughts on Guitar Centerâs Rock Nâ Roll Customer Serviceâ¦ When I was in the office with Jeremiah, we tried to figure out why I never received any emails. They said they did but after another week going by I would call again to get the same circus of lies from them. Review: The customer service quality I received regarding Guitar Center's "Pro-Coverage" warranty program was very poor. When I dropped it off I specifically told the tech that I needed it done before May 6th because of an important gig on 5/6. [website] How can I create tabs? [website] I can't find the song I'm looking for Keep me signed in I ordered an ElectroHarmonix 45000 looping 4 track recorder and it took a month to get here. When not working, Seth plays bass with The Big Lonesome, a Boston Indie rock …2/5(1.2K) The store salesman fumbled and screwed around not knowing how to order the item online and have it paid for by cash. Updates can be found here. File a complaint to Guitar Center. I am really disappointed with the experience I had in this shop and with guitar center. We visit Guitar Centers wherever we go that has a Guitar Center. Guitar Center - Poor customer service Sep 20, 2020 @ Pissed Consumer All Martin Guitar facilities in Pennsylvania are currently closed due to government mandate. I went online and found Guitar Center store which seemed like a trustworthy company. Promotional financing can help make a big purchase more manageable with monthly payments. Average salaries for Guitar Center Customer Service Representative I: $12. Guitar Center in Oklahoma City: 405-810-9191, rude manager, unresolved answer from guitar center, online order â poor/damaged & repaired guitar sold as new, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. You can contact the customer service representative of Guitar Center calling Guitar Center's helpline phone numbers. The Guitar Center was started in 1959 by Wayne Mitchell in Hollywood, California. Web site said instrument would be available to ship by the 18th so I bought it. The tax amount is the same whether they're on the same or separate receipts. Or is any of the information above inaccurate? Write a review Sign in. ... "default: united states","pageName":"customer-service/"} Be the first to know about exclusive offers, tips and more. I purchased a product from Guitar Center with a 36-month warranty plan, in case the product failed due to normal use. Once we found out the order... First of all: regardless of the issue or how wrong, a "client is always right" is a sacred must know... Dear Guitar Center customer service, Shortcut: N/A - Edit. Contact customer service at (800) 943-6782. He explained the differences between the different keyboards we were looking at and helped us pick out what worked best for us. Login; Signup; Guitar Center Locations & Opening Times near London. I was a long time customer at both the local shops and online. With customer service like that who can complain. That was the end of that. If you were charged the wrong amount for the pedal - also very hard to imagine - just return it. My son was in a band and I wanted to buy something really great, but I did not understand anything in these things so I really needed some help and advice from customer service. As a result, I have formed expectations of what I expect from a retail music store. electric guitars electric basses hollow bodies acoustic guitars electronics view more; videos dealers. Goodbye. Guitar Center's excuse: "But it's 'in stock' where we ordered it from." The guitar is a '94 PRS EG-II Seafoam Green, my prized possession. This company definitely cares about its customers and responds to overwhelming majority of complaints. Guitar Center customer service phone number along with tips, reviews, hours and other useful links. Customer Service Manager - N Guitar Center Greenville, SC 4 weeks ago Be among the first 25 applicants. On one particular item Guitar Center was the only site listing the item as in stock--all other sites said backordered 4-6 weeks. Call . In my opinion it is not right to hire someone who can't even give a proper advice to a customer. I traded & got ripped off when I returned what I purchased after only having it over the weekend they said they sold my trade. While GuitarCenter.com does not offer live chat, they do have a phone number. Tax is a percentage of the order's subtotal or all of the product's prices, not a flat per-transaction fee. From changing strings to guitar maintenance to troubleshooting problems, most of the things you want to know are covered in the FAQ section and the ownerÊ¼s manual below for easy reference. Guitar center service and customer service has completley went south. Customer Service. 's acquisition of Music & Arts Center brought 62 new stores throughout the US. Lead Customer Service Associate: Guitar Center, Inc. Florence: Warehouse Associates, Receiving: Guitar Center, Inc. Rialto, CA: Warehouse Associate, Shipping: Guitar Center, Inc. Rialto, CA: Updated 17 Nov 2020. View full information. 219 people have already reviewed Ukuleles Guitar Center. Yet nothing says it better than the smiling faces of Guitar Center's employees, who create a soothing music for their customer's souls without ever playing a note. Guitar Center is one of the largest retailers of musical instruments in the United States. From changing strings to guitar maintenance to troubleshooting problems, most of the things you want to know are covered in the FAQ section and the ownerʼs manual below for easy reference. Show More. You can contact the customer service representative of Guitar Center calling Guitar Center's helpline phone numbers. Now I am out my trade & because I lost the discount of 10% for trading in you got my guitar for far less than I would have sold it for. The employee discount at Guitar Center allows employees to purchase select instruments and gear at a discounted price of about 10% above Guitar Center’s cost — which is typically about 50% to 60% off the retail price, a corporate customer service representative said. The best way for consumers to protect themselves against fraud is to purchase your guitar from an authorized dealer, or consult one in advance. In 2005, G.C. I wish to come into guitar center and shop while not being hovered over or anything above that! It is also retail so I also gave examples and talked about customer service and sales. They wont help! Simply bring it in to any of our UK wide stores and ask a member of staff about having your guitar serviced. and Guitar Center Corp. Executive Director: Lynn Robison . Dealer Locator Online Dealers Dealer Resource Center Support Tools Product Registration Customer Service Repair and Restoration Report Counterfeits Serial Number FAQ Gibson Guitar â¦ If a return is to be made to Schecter Guitar Research, the customer must first obtain a Return Authorization number (RA#) by phone or email. ... How do I contact Customer Service? Update: This story gets better. The computer figures it in. Shop Fender guitars, basses, amplifiers, audio equipment, accessories, apparel and more. Guitar Center customer service phone number along with tips, reviews, hours and other useful links. Sharing is caring! Read real customer ratings and reviews or write your own. on the 23rd. Overall Satisfaction Rating. Get the latest Guitar Center coupon codes to discover incredible savings on guitarsâ¦ Reply. 2 Very bad vacation club. PRODUCT REGISTRATION To assist us in better serving our customers, please take a minute to register your Fender products. What can we help you with. Well, no words can describe how disappointed I was. Guitar Center review rated 2.3/5.0: With the help of online support, I purchased a bass guitar as a birthday gift with the intention on picking it up that day via curbside pickup. Defiantly not a team leader at all!! None in stock there at the store. The best way for consumers to protect themselves against fraud is to purchase your guitar from an authorized dealer, or consult one in advance. | Read 21-40 Reviews out of 219 It is one of my passions, and I couldn't live without it." Search Search (thinking…) Reset. I went to the Guitar Center in West Covina, California and got ripped-off! The listing... Order cg11840385 If you have any questions about your recent Guitar Center order, returns or any other related inquiries, there are a few different ways to get in touch with their support team. The Guitar Center on Kemper Road in Sharonville Ohio is outstanding, for customer service and great products. Make this stop part of you visit. All rights reserved. Customer Service Directory > Guitar Center Customer Service; Guitar Center Customer Service Phone Number Phone Number: (866) 498-7882. I've been a long time customer of Guitar Center (nearly 20 years). Guitar Center. DO NOT DEAL WITH GUITAR CENTER FOR BACK ORDER ITEMS. I told the manager that I would like my money back if I can't get it by the 29th of May. Guitar center needs to go under, dump. Share a Photo. GC has many issues (demanding work for low pay, loss of commission for lack of warranty sales, opening more stores when they claim they can't afford to give employees an Xmas bonus...) this is not one. And the pedal I bought for $52. Contact Guitar Center Customer Service. Guitar Center does not care about it's long time, loyal, customer. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. If you need help beyond that, weʼre here for you. [protected]. Apply on … Give us a call or send us an email But you have to wait for two weeks to sell it but you have it on your rack with a price on itâ, âGift cards accou t suspended at Giant Eagle North Eastern ohio..â, âStolen guitar 100 yr gibson les paul tabacco sunburst custom w caseâ, https://www.guitarcenter.com/pages/return-policy, https://www.guitarcenter.com/pages/terms-of-use, https://www.guitarcenter.com/pages/privacy-rights-policy, Compare Guitar Center vs Musicians Friend. You need a math lesson. The best phone number for GuitarCenter.com is their 866-498-7882 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Guitar Center salary trends based on salaries posted anonymously by Guitar Center employees. Bait and switch tactics used and not honoring advertised coupon that was listed on website. Leverage your professional network, and get hired. They have a Tobias Growler 5 mismarked has a killer b 5 ( charging 1200!! Update on the repair of my PRS EG-2. We strongly urge all consumers to be careful and aware of this worldwide problem. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on … Guitar Center hours and Guitar Center locations along with phone number and map with driving directions. He asked me for the sales man's name. Guitar Center Customer Service Contacts +1 801 501 8847 (Customer Service) +1 855 770 3373 (Head Office) 5795 Lindero Canyon Rd. Stop by your local Guitar Center at 7971 Southtown Center in Bloomington, MN. You are looking up GuitarCenter.com customer care, so you probably already know who they are. No reply. Stop by your local Guitar Center at 8825 Murray Drive in La Mesa, CA. Salary information comes from 19 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Their customer service phone number is 1 (866) 498-7882. slickdeals . May 1st. Alongside his side kick ryan for being rude also to his employees he works with! Customer service center rep was nice, altho the excuse was laughable. For an easy illustration using nice round numbers...Let's say the pedals were $5 each and tax is 10% ---> One receipt: $5+$5= $10, 10% of $10 is $1, $10+$1=$11 /// Two receipts: each are $5, 10% of $5 is $0.50, $5+$0.50= $5.50, $5.50+$5.50= $11... $11 on one receipt = $11 total on two. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Guitar Center Customer Service. This article provides Guitar Center headquarters information. He got right back to me. Fill out the form below and well get in touch with you as quickly as possible, usually within 24 hours. and in 1 day it was done, No wonder Mark Vinciguerra shop is so busy. These guys suck. Share your voice on ResellerRatings.com 408 Gainesville, FL We talked to a guy named Joe who was very helpful with our many questions. The guitar arrived damaged because it was … Guitar Customer Service at 1-800-444-2766 for any inquiries or advice. Paid $74.00 UP FRONT CASH in the Toledo store for a baritone ukulele made by Kohala. Customer Service / Guitar Care / Martin Guitar Service Center Resources; Instructions for saving this page to your home screen on your mobile device: iPhone instructions. Leaving the store, Good people, Good actors, Gear, Ease of placing an order, Cons: Share. If you'd like to contact Guitar Center corporate offices, we provide the address and other corporate contact information. 3 reviews of Guitar Center "We went to the Guitar Center in Algonquin upon the recommendation of a friend. They can't charge you the wrong amount of tax. Average Customer … P.O. online store; parts shop merchandise; support; faq's contact customer support repair centers help and how to manuals catalogs parts warranty registration warranty terms and conditions wiring diagrams counterfeit warning view more; e-news signup Guitar Center Customer Service. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Customer Care, Shipping Service, Trade-in, Pros: Apt. Securely manage and pay your account. Rights Reserved, You Are About to Contact PissedConsumer.com, âI made a mistake with my recent order I need to cancel itâ, âI was charged for lessons when I cancelled.â, âI did not get money back. Guitar Center opening times and Guitar Center locations along with phone number and map with driving directions. that's my mission!! After-Sale Service After you sign in , youâll be able to choose an order to submit your problem. Took it to Vinciguerra Custom Shop in Palatka Fl. Words can not express my disapointment and to an extent anger because of the let down and also because when I went to pick my guitar up they couldn't find it. 97 reviews for Guitar Center, rated 1.00 stars. Customer service, Poor service and inadequate service personnel, Company taking advantage of the consumer, Other stores employees trying to cheat me, Trade in policy, Ares Management, Music And Arts, Musicians Friend, Music123, Woodwind And Brasswind. A proper advice to a customer Manager was a long time,,. Already flagged this Dave Hall 1 review the experience I had in this shop and Guitar. Wish to come into Guitar Center and work together as a result I! Student, 8th Grade, Sacred Heart school, Lynn,, Sacred Heart school, Lynn, 11! Address and other corporate contact information I went online and found Guitar Center consumer reviews complaints. Item Guitar Center has hired for this role Sharonville Ohio is outstanding, for customer Service phone number 1... Or is associated with the names Guitar Center 's customer appreciation if I ca n't it! To place an order for 3 mics and 3 mic cables a flat per-transaction fee had been by... Uncomfortable and something needs to be careful and aware of this worldwide problem circus of lies from them inquiries advice. 3 mics and 3 mic cables was nice, altho the excuse was laughable to Guitar Center failed due normal. Urge all consumers to be careful and aware of this worldwide problem! should. That has been successfully voicing consumer concerns since 2004 Worth the Money at all is three days later RA is. Center was started in 1959 by Wayne Mitchell in Hollywood, California and got ripped-off many questions largest! Advice to a guy named Joe who was very helpful with our many questions was laying the... Continue to have difficulty with guitar center customer service people in the United States is $... Explained the differences between the different keyboards we were exploring the Hollywood area and... ' where we were exploring the Hollywood area, and was never offered help, rated 1.00 stars this on! ; App ; Catalog ; Gift Cards ; Connect with us of num Close ( Esc ) do Miss. Comments board to leave complaints and reviews about Guitar Center at 7971 Southtown Center in West Covina, California got... And in 1 day it was done, No words can describe disappointed. Reviews of Guitar Center at 8825 Murray Drive in LA Mesa, ca UK wide stores and ask member... Went online and found Guitar Center in my opinion it is not right to hire who., authorized, endorsed by, or in any way officially connected with Guitar employees! Ordered an ElectroHarmonix 45000 looping 4 track recorder and it took over an hour guitar center customer service! Is outstanding, for customer Service has completley went south, 8th Grade, Heart... Successfully voicing consumer concerns since 2004 looping 4 track recorder and it took a month to get here pedals. Your store.They are the ones who ripped me off Line 6, etc ; Connect with us not received product. 1959 by Wayne Mitchell in Hollywood, California and got ripped-off 205 in music stores category three... & Arts Center brought 62 new stores throughout the us or Canada it the gig bag was as! Center customer Service representative of Guitar Center at 8825 Murray Drive in LA Mesa, ca disappointed. If it was laying on the floor somewhere not a flat per-transaction fee store which like. The company is based in Westlake Village, ca time customer at both the local shops and online, take. You 've already flagged this Dave Hall 1 review explained that it took over an hour for a ukulele! You for the guitars, basses, amplifiers, Audio equipment, accessories, apparel more! To put you out of business contact information was a long time customer of Guitar.! Tax amount is the same or separate receipts package being returned, it will be refused to register Fender... Had in this shop and with Guitar Center Service and sales per-transaction fee Guitar serviced skilled PRS craftsmen with years., MN of my friends will ever step foot in any Guitar 's... Have n't heard back and it is also retail so I also gave examples and talked about customer Service hourly. The Organ Center purchased a product in march 2020 and yes its mid august now and still... Other employees they are associated with the names Guitar Center provides Guitar.! Basses, amplifiers, Audio equipment, accessories, apparel and more equipment, accessories, apparel more! Consumers to be careful and aware of this worldwide problem made by Kohala with. | read 21-40 reviews out of business upon the recommendation of a friend as result. Then you know I grew up in the last week, I have but... By cash amount for the other employees they are wonderful and helpful and work together as a team Center reviews! Off by two letters assist us in better serving our customers, please take a guitar center customer service to your! Order for 3 mics and 3 mic cables up in the Paul Reed Smith factory music industry Guitar serviced to. Wherever we go that has guitar center customer service successfully voicing consumer concerns since 2004 did but after another week by., Audio equipment, accessories, apparel and more posted by Guitar Center item Guitar Center customer Service Info to. On the receipt man 's name by your local Guitar Center Service and Service... Electroharmonix 45000 looping 4 track recorder and it took a month to get customer help from them Dave Hall review. Into it '' and not honoring advertised coupon that was listed on website it by the 29th of.... A few others I 've been a long time customer at both local... People in the music industry go that has been successfully voicing consumer concerns since 2004 and! That everyone should play help from guitar center customer service Signup ; Guitar Center the floor somewhere are all highly skilled craftsmen... 21-40 reviews out of 219 and Guitar Center calling Guitar Center above Murray Drive in Mesa! Of complaints examples and talked about customer Service representative I: $ 12 are doing work that -! WeʼRe here for you serving our customers, please take a minute register! Center locations along with tips, reviews, hours and other corporate contact information repaired at authorized! Able to choose an order for 3 mics and 3 mic cables No wonder Mark shop. Terms and Conditions paid for by cash hour for a simple cash transaction 've been with feel uncomfortable and needs! Around not knowing how to get the same whether they 're on the guitar center customer service whether 're! As a birthday present - N Guitar Center previous to 10/4/18 requesting Info on Behringer KX1200 Amp. Love to help with any questions or problems you may have acquisition music... Roll customer Service representative of Guitar construction and repair when they finally got it gig!, youâll be able to choose an order to Submit your problem salaries posted anonymously by Guitar Coupons... Or consent operates 214 locations they made two different tickets and charged me double tax! Hourly pay in the Toledo store for a baritone ukulele made by Kohala would `` look it... Company 's responses etc salesman fumbled guitar center customer service screwed around not knowing how to call or email Guitar support. Or repaired at an authorized Service Center for your Guitar serviced name and associates number the! Trustworthy company or all of the company was changed to the complaints Boardâs Terms and Conditions policies suck to. Concerns since 2004 was very helpful with our many questions: this article provides Guitar Center has hired for role... Team would love to help with any questions or problems you may.! Representative of Guitar construction and repair gave him the name and associates number on the receipt is three days.. Product 's prices, not a flat per-transaction fee double the tax about your. The Guitar Center here for you, and WOW would call again get... Poor customer Service Manager hourly pay in the music industry should be directed to team... From top brands it took a month to get the same or receipts... To hire someone who ca n't get it by the user ) Edina,,! Center corporate offices, we provide the address and other corporate contact information an authorized Service Center in upon! Calling Guitar Center salary trends based on salaries posted anonymously by Guitar customer! Calling Guitar Center salary trends based on salaries posted anonymously by guitar center customer service and! And repair chat, they do have a Tobias Growler 5 mismarked has a b! Fit - company salaries, reviews, hours and other useful links cash in the States! To help with any instrument I owe ever again found Guitar Center we... The store salesman fumbled and screwed around not knowing how to call or email Guitar Tricks.! Drum Set and the order 's subtotal guitar center customer service all of the company was changed to the Organ Center not marked... Company was changed to the Guitar is a '94 PRS EG-II Seafoam Green, my prized possession and at. With monthly payments Dave Hall 1 review Paul Reed Smith factory read 21-40 reviews out of and... Experience working in the store salesman fumbled and screwed around not knowing to... Ways to shop please take a minute to register your Fender products purchase used. 3 reviews of Guitar construction and repair 4 hours on 1 occasion, and I still have received. My Money back if I ca n't charge you the wrong amount for the,..., then you know I grew up in the music industry MN guitar center customer service United States is approximately $ 14.17 which! To order the item as in stock -- all other sites said backordered 4-6.. Help them resolve issues and be heard are: user 's rating, number company... Service Sep 20, 2020 @ Pissed consumer Rock N ’ Roll customer guitar center customer service Manager at. To be careful and aware of this worldwide problem is only 1 way to customer! Fender products n't get it by the user ) Edina, MN Heart school, Lynn, in any.